Martec Insights

Here's What We Think, What We're Working On, And Where Our Company Is Making Moves

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B2B

Opportunity Assessment: E-Waste

When thorough opportunity assessment research is conducted in e-waste, what’s revealed is more complicated than what the top-line U.N. numbers suggest.

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Methodologies

The Van Westendorp Price Sensitivity Meter (PSM)

The Van Westendorp Price Sensitivity Meter (PSM) is a tool used to uncover customer price preferences. It was developed by Dutch economist Peter van Westendorp in the 1970s and examines the inherent relationship between price and quality.

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B2B

Quirks: Methods for Determining Your B2B Brand’s Value

To elevate a brand and maximize revenue, it is increasingly critical for B2B companies to understand the entirety of their brand’s value. From brand mapping to apostle analysis, burgeoning B2B firms have many ways to gauge and grow the impact and awareness of their brand.

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Market Sizing

Market Sizing is Not a One-Time Event

It’s not just a matter of the size of the market, but rather why, and how we should respond, position and innovate to improve market standing, future outcomes, and overall profitability.

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Customer Experience

The Use of AI in Quantitative Research: What to Adopt, What to Avoid

The integration of artificial intelligence into market research processes has been embraced by some as a game-changer, promising to streamline data collection, enhance analysis, and drive informed decision-making. However, as with any technological advancement, the advent of AI brings both opportunities and challenges, prompting researchers to navigate the terrain with caution and curiosity alike.

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Customer Experience

Show Me, Don’t Tell Me.

One of our recent innovations in our ongoing pursuit to optimize and perfect Emotion Intelligence research is the use of images in a “qual-then-quant” process to gain deeper and more authentic insights into how emotions and sentiment are driving purchase decisions (or not).

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B2B

eBook: Measuring and Optimizing the Customer Experience

It is critical, when analyzing and working to optimize customer experiences, that three primary tenets of sound CX design be woven deeply into the fabric of the analysis, even when using artificial intelligence or other technology to do some of the information gathering and processing.

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B2B

Market Sizing Using Top-Down Insights

Without top-down analytics as part of the market research equation, one runs the risk of placing faith in two sources of data that have proven at times to be unreliable and substandard pictures of reality.

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