Category: Methodologies

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Back in Focus

Modern technology has conspired with tried-and-true best practices to make “focus groups” more powerful and more effective than ever.

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The Van Westendorp Price Sensitivity Meter (PSM)

The Van Westendorp Price Sensitivity Meter (PSM) is a tool used to uncover customer price preferences. It was developed by Dutch economist Peter van Westendorp in the 1970s and examines the inherent relationship between price and quality.

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