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Tag: EI

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EMOTION INTELLIGENCE

Understanding Peak-End Theory: How You Can Increase Brand Loyalty

by Emily Anderson
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EMOTION INTELLIGENCE

How to Enhance the Value of Customer Satisfaction Ratings Using Martec Emotion Score

by Chuck Bean
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CUSTOMER EXPERIENCE EMOTION INTELLIGENCE

Webinar: Monetizing the Customer’s Emotional Journey

by The Martec Group
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CUSTOMER EXPERIENCE

Improving Customer Experience by Mitigating Negative Reviews

by Chuck Bean
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HEALTHCARE

How Understanding the Voice of the Customer is More Important in Healthcare Than Ever Before

by Jim Durkin
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EMOTION INTELLIGENCE

For Nonprofits, Emotional Storytelling Drives Giving

by Allison Reck
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